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Desktop installation support
The following defines topics covered under the basic installation support. Basic
installation support is included with each purchase of Desktop for a period of
one year from the date of Purchase
Initial installation
Installation on a typical standalone PC
Installation on a laptop
Hardware Requirements
Installation on a single-processor system (Pentium III or higher)
Installation on an dual-processor system
Installation on a system with at least 128MB RAM
Installation on a hard disk with a minimum of 2 GB free
Supported Installation Media
Installation from an internal ATAPI CD-ROM or DVD drive
Installation from a local SCSI CD-ROM or DVD drive on a
. supported PCI SCSI controller
Partitioning Support
Partitioning of a hard disk with one additional operating system
. during the initial installation with
Support for resizing a single Windows partition that covers the entire . .
hard disk, if resizing can be done
Package Management and Software Installation
Support for the software selection "Standard System"
Installation of applications from the installation media
Installation of bug fixes and security updates during installation
Supported Installation Targets
Installation on the first or second IDE hard disk in an IDE-only system, . the
hard disks being connected directly to the IDE bus as primary .devices
Integration of Input Devices
Configuration of a one, two, or three button mouse (PS/2 or USB)
Configuration of the touchpad
Integration of a standard keyboard (PS/2 or USB)
Support for the Configuration of the Internet Connection
Basic configuration of an Internet connection with a supported PCI ISDN .
card
Basic configuration of an Internet connection with an external serial modem .
(not USB)
Basic configuration of a DSL Internet connection through a supported PCI .
network
Basic configuration of a LAN connection through a single supported PCI .
network adapter
Integration of Additional Hardware
Analysis of resource conflicts
Elimination of resource conflicts in PCI-only systems
Basic configuration of a supported PCI sound card
Basic configuration of a supported PCI network adapter
Support for System Administration
Setup of system time
Creation of one user non-root user
Configuration of Networks and Network Services (Client only)
Configuration of supported PCI Ethernet cards
Configuration of TCP/IP
